Understanding Insurance for Home Care

Home care services may be funded by Medicaid, managed care plans, Medicare in limited circumstances, long-term care insurance, veterans’ benefits, or private pay. Each funding source has its own rules around eligibility, covered services, and prior authorizations.

Regency works directly with your health plan or program to confirm coverage, request authorizations, and explain any out-of-pocket responsibilities. If coverage is denied or limited, we will discuss options and next steps with you.

For specific questions about bills or hours, see “Why Did I Receive This Bill?” and “How Insurance Approves or Denies Care Hours.”