What Information We Need to Begin Services

To begin services smoothly, it helps to have certain information ready when you contact Regency. This may include the patient’s full name and date of birth, address and best contact numbers, insurance or Medicaid details, primary diagnosis or main reason for needing help, and any upcoming hospital discharges or major changes in condition.

Having this information available allows our team to verify eligibility more quickly and coordinate assessments or referrals. If you are unsure about some items, our intake team will walk you through each step.