How to Request a Different Caregiver

Your comfort and safety are our top priorities. If you ever feel that a caregiver is not a good fit, please contact Regency to discuss your concerns. You do not need to wait for a serious problem to ask for a change.

Our team will listen to your feedback, document the issues, and work with you to identify the type of caregiver who may be a better match. We will then coordinate a transition and keep you informed of next steps.

For more details on how concerns are handled, see “How We Handle Complaints or Dissatisfaction With Care.”